top of page

Privacy Policy

A legal disclaimer

Effective Date: 21 July 2025
Website: www.equineprestigesolutions.com

At Equine Prestige Solutions, we are committed to protecting your privacy and ensuring that your personal information is collected, stored, and used responsibly, transparently, and securely in accordance with the Protection of Personal Information Act (POPIA), and where applicable, the General Data Protection Regulation (GDPR).

 

1. Personal Information We Collect

We may collect and process the following types of personal information:

  • Full name

  • Contact information (email address, phone number, physical address)

  • Booking or enquiry details

  • Payment and billing information

  • Technical information (e.g. IP address, browser type, device type)

We do not knowingly collect personal data from children under 18 without parental or guardian consent.

 

2. How We Collect Information

We collect information in the following ways:

  • When you fill out a form on our website

  • When you contact us via email, phone, or WhatsApp

  • When you make a booking or request a service

  • Automatically via cookies and analytics tools

 

3. Why We Collect Your Information

We use your information for the following purposes:

  • To respond to enquiries and provide services

  • To manage bookings and client relationships

  • To send updates or important communications related to your service

  • To improve our website and user experience

  • To comply with legal and regulatory obligations

 

4. Cookies

We use cookies and similar tracking technologies to improve your browsing experience. These help us understand how our website is used, but you can manage your cookie preferences through your browser settings.

 

5. Sharing Your Information

We will never sell your personal data. We may share your information with trusted service providers or partners who help us operate our website or deliver services (e.g., website hosts, payment processors), but only to the extent necessary.

We require all third parties to respect the confidentiality of your personal information and to comply with data protection laws.

 

6. How We Protect Your Information

We implement appropriate technical and organisational measures to secure your data, including:

  • SSL encryption

  • Access controls

  • Data minimisation practices

  • Secure storage and backup systems

 

7. Your Rights

Under POPIA (and GDPR where applicable), you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal data

  • Withdraw consent where processing is based on consent

  • Object to or restrict processing in certain situations

  • Lodge a complaint with the Information Regulator

To exercise your rights, please contact us using the details below.

 

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected or to meet legal and regulatory requirements.

 

9. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of those sites.

 

10. Contact Us

If you have any questions about this Privacy Policy, or would like to access, correct, or delete your data, please contact:

Equine Prestige Solutions
📧 Email: info@equineprestigesolutions.com
📞 Phone: +971(0) 56272475

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

bottom of page